Position description:

●Responsible for customers/accounts performance on the E-commerce platform by managing the entire operations from maintenance and optimizing account performance to responding to inquiries and negotiating with international buyers.
● Need to understand the business and products of given accounts/customers to complete operations for customers on the E-commerce platform.
● Monitor the condition of the inbound inquiries of customer’s accounts and reply timely to ensure response time is optimal.
● Coordinate with other teams or communicate directly with customers to build appropriate sales strategies and close orders on e-commerce platforms.
● Keeps a check on the performance of the operations of both internal KPIs and external KPIs to customers.
● Support and advise team Sale/ Services and Customers on issues related to import and export processes
● Consult and introduce the company’s operational support service packages
● Report to various stakeholders of the organization, Service & Operation Manager, Board of Directors.

Position requirement:

● Year of experience: 6 months in Export Consultant Executive.
● Sales and account management experience, strong communication, diverse
expertise, and diverse perspectives.
● Extensive experience in long-term client engagement, generating leads, and
closing sales.
● Education level: Bachelor’s degree in Economics, Business Administration, Foreign Trade , Export or some related fields.
● Good knowledge about Incoterms, International Payment, B2B, Logistics, E-commerce.
● Good at English in 4 skills. (IELTS 6.0+)

Commitment and Entitlement:

● Full salary insurance, 12 days annual leave + 3 days sick leave.
● Salary: 10 million – 13 million (negotiable based on ability)
● Participate in company trips, YEPs, and attractive program events
● Clear promotion path, full benefits.
●Receive thorough training on products and skills during the working process from experienced managers of Ihub and Alibaba.com Group.
● Working in a multinational environment, opportunities for personal and career development.
●Reasonable salary, business performance bonuses, incentives, training, rotation, and management upgrading according to company regulations.
● Working hours: Monday – Friday ; From 8:30 a.m. to 5:30 p.m.
● Work location: HCM Office: Sala Urban Area, No. 21 – 23 B4 Street, An Loi Dong Ward, Thu Duc City, Ho Chi Minh City.