Identify, approach, and develop new clients in the e-commerce and digital commerce space.
Act as a solution consultant by understanding client needs and proposing suitable e-commerce, performance marketing, and digital solutions.
Conduct sales calls, client meetings, presentations, and negotiations with decision-makers, with support from senior team members when needed.
Prepare proposals, quotations, and contracts aligned with client objectives and company offerings.
Manage the sales process from lead generation to deal closing.
Achieve assigned sales targets and KPIs.
2. Account Management (Existing Clients) – 30%
Support and manage a portfolio of existing clients as a key contact point.
Build understanding of client business goals and propose performance-driven solutions to maintain and grow accounts.
Coordinate with internal teams (Performance, Content, Creative, Operations, Tech) to ensure smooth project execution.
Monitor service quality, timelines, and deliverables to ensure client satisfaction.
Identify upselling and cross-selling opportunities under guidance from senior team members.
3. Reporting & Coordination
Coordinate closely with E-commerce Operations and Content Marketing teams to support client onboarding and service delivery.
Translate client requirements into clear internal briefs and ensure alignment across teams.
Track project progress and support the preparation of performance updates and reports for clients.
Proactively flag potential risks, issues, or opportunities and work with internal teams to address them.
Job Requirements
Minimum 2–3 years of experience in Business Development, Sales, or Account Management within a marketing agency, e-commerce, or digital solutions environment.
Basic to good understanding of e-commerce platforms and digital marketing ecosystems (TikTok, Shopee, Meta, etc.).
Strong communication, negotiation, and consultative selling skills.
Ability to coordinate with multiple internal teams and manage client-facing tasks.
Fluent in English (spoken and written).
Chinese (Mandarin) is a plus.
Results-driven, proactive, eager to learn, and comfortable working in a fast-paced environment.
Benefits
Performance-based bonuses and incentives
Clear career path with strong opportunity to advance to Business Development Manager
Hands-on exposure to e-commerce and digital marketing projects with leading platforms
Professional, dynamic, and growth-oriented working environment
