🍀 JOB DESCRIPTION
👍 Manage customer’s accounts and in charge of operating accounts activities on the Alibaba.com platform includes replying buyer’s messages, finding potential buyer, optimizing product list.
👍 Upload products follow customer’s request and alibaba’s rule.
👍 Analyze the account to find the best solutions for the Customer in account management.
👍 Monitor and evaluate the situation of Customer’s account.
👍 Contribute to process and service improvements.
👍 Support and implement procedures and processes on Alibaba.com
👍 Report monthly data’s customer account.
👍 Manage and track budgets and resources to assure efforts are in compliance with project/study guidelines.
👍 Assist with coordination of all reports and research requests.
👍 Ensure specifications and source documentation are obtained for all studies from internal and external.
👍 Schedule, coordinate, and conduct training sessions about project/study.
👍 Develop, design and coordinate production and assist with the distribution of marketing materials for studies.
👍 Coordinate meetings, phone conferences, minutes and presentations for multiple projects/studies.
👍 Coordinate project documentation such as contracts, brief, proposals.
👍 Serve as liaison with internal departments and external entities.
👍 Other jobs as requested by superiors.
🎯 OPERATIONS REQUIREMENTS
👍 Fluent English – Verbal and Written
👍 Multitasking and time management capabilities
👍 Quick learning and adapting abilities
👍 Advanced Microsoft Office Skills
👍 Advanced Computer Skills
👍 Having experience in working with systems is preferable
🍀 OTHER INFO
- Working time: 8:30 – 17:30 , Monday – Friday
- Working location: Sari Town, Sala Urban Center (Khu đô thị Sala), No.21 B4
street, An Loi Dong ward, District 2, HCMC
- Salary: Negotiable
- Two months probation period
🌍 Email: firstname.lastname@example.org
☎ Hotline: 0799801860