JUNIOR/SENIOR ECOMMERCE B2C OFFICER (LOCAL+CROSS BORDER CUSTOMER)
☘️Doing Market Research for cross border B2C customers (20% workload).
☘️ Translate Product’s information from English to Vietnamese (20% workload).
The rest 60% workload:
☘️Work with the marketing / business development team in Singapore and Vietnam to onboard new suppliers in a timely and efficient manner.
☘️Drive the overall strategies for margin target achievement.
☘️Drive customer satisfaction by managing and setting strategies for the customer B2C stores in Lazada and Tiki.
☘️Involved in campaign management, including planning of product promotion, product launches, product listing, campaign follow up, etc.
☘️Assist to develop and implement demand plans to grow sellers store’s GMV.
☘️Liaise with Designer Team on artwork requirements and monitor deadlines for completion.
☘️Assist Customer Relations department on product knowledge on B2C marketplaces.
☘️Generate analysis and sales reports on regular basis.
☘️Produce contents and marketing plans for Lazada and Tiki.
☘️Coordinate information to achieve project timelines.
☘️Marketplace, strategy, management, forecasts and results, include short and long term objectives, customer metrics and overall performance.
☘️Work at both the strategic and tactical levels.
☘️Review monthly customer service reports and putting into place action items to ensure efficiency of the process.
👉English (verbal and written).
👉Experience and drive to coordinate with many stakeholders (4-5 people).
👉Strong troubleshooting skills, able to work in fast paced environment.
👉Remote working experience.
👉Commercially Savvy / Entrepreneurial thinking mindset.
👉Passion for ecommerce and Customer Experience.
⏲️ Time: 8:30 – 17:30 (Monday – Friday)
🏬 Innovative Hub Ho Chi Minh – 21, B4 street, Sala City, Thu Duc City, HCMC.
THÔNG TIN KHÁC
✨Bằng cấp: Đại học
✨Thời gian thử việc: 2 tháng
✨Độ tuổi: Không giới hạn tuổi
✨Lương: Cạnh tranh
👉👉Mọi hồ sơ ứng viên vui lòng gửi về địa chỉ:
🌍 Email: firstname.lastname@example.org
☎ Hotline: +84 28 7100 1688